Tattvam Agro Ventures Pvt. Ltd. operates Tattvam, a wellness and lifestyle platform offering carefully selected natural, traditional, handcrafted, and wellness-focused products.
Our products may include herbal teas, natural food products, dehydrated powders, skincare products, wellness products, gifts, and lifestyle products.
Acceptance of Terms
By using this website, you confirm that:
• You are legally capable of entering into a binding agreement.
• The information provided by you is accurate and complete.
• You agree to comply with these Terms & Conditions and applicable laws.
• You will use the website only for lawful purposes.
If you do not agree with any part of these Terms & Conditions, please do not use the website or place an order.
Product Information
We make reasonable efforts to ensure that product descriptions, photographs, ingredients, prices, sizes, and other information displayed on the website are accurate.
However:
• Product colours and appearance may vary slightly depending on screen settings, photography, lighting, and natural variations in raw materials.
• Natural and handcrafted products may have minor variations in colour, texture, aroma, or appearance.
• Product images are for representation and may not always reflect the exact batch received.
• Product availability is subject to change without prior notice.
We reserve the right to correct errors, inaccuracies, or omissions at any time.
Natural & Wellness Products
Tattvam offers products inspired by traditional practices and natural ingredients.
Unless specifically stated otherwise, our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Information provided on our website regarding ingredients, traditional uses, wellness practices, or product benefits is intended for general informational purposes and should not be considered medical advice.
Customers with allergies, medical conditions, pregnancy-related concerns, dietary restrictions, or other specific health concerns should consult an appropriately qualified healthcare professional before using a product.
Customers are responsible for reading product labels, ingredients, usage instructions, warnings, and other product information before use.
Orders
When you place an order through our website, you are making an offer to purchase the selected products.
An order is considered accepted only after Tattvam confirms the order.
We reserve the right to:
• Accept or decline an order.
• Cancel an order due to product unavailability, pricing errors, suspected fraudulent activity, or other legitimate reasons.
• Limit quantities of products purchased.
• Contact you for additional information required to process an order.
If an order is cancelled after payment has been received, the applicable amount will be refunded through the original or appropriate payment method.
Pricing
All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.
Prices may include or exclude applicable taxes, shipping charges, or other charges as indicated at checkout.
Tattvam reserves the right to modify product prices at any time without prior notice. Any price change will not affect an order that has already been confirmed, except where correction of an obvious pricing error is necessary.
Payments
Payments may be processed through third-party payment gateways or other payment service providers.
By making a payment, you confirm that:
• The payment information provided by you is accurate.
• You are authorised to use the selected payment method.
• You authorise the applicable payment provider to process the transaction.
Tattvam does not directly store complete card, banking, or other sensitive payment credentials unless expressly stated in our Privacy Policy.
Shipping & Delivery
Orders will be shipped to the address provided by the customer at the time of checkout.
Delivery timelines displayed on the website are estimates and may vary depending on:
• Location
• Courier availability
• Weather conditions
• Public holidays
• Natural events
• Logistics disruptions
• Unforeseen circumstances
Tattvam shall not be responsible for delays caused by circumstances beyond its reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact information.
Once an order has been dispatched, changes to the delivery address may not always be possible.
Inspection on Delivery
Customers are encouraged to inspect the package at the time of delivery.
If the package appears visibly damaged, tampered with, or materially compromised, please document the condition through photographs or video and contact Tattvam at the earliest opportunity.
Claims relating to damaged or incorrect products may require supporting photographs, videos, order details, and other relevant information.
Returns, Refunds & Exchanges
Returns, refunds, replacements, and exchanges are subject to Tattvam's Return & Refund Policy, which forms part of these Terms & Conditions.
Due to the nature of certain food, wellness, skincare, and personal-use products, some products may not be eligible for return or exchange once delivered or opened.
Customers should review the Return & Refund Policy before placing an order.
Cancellation of Orders
Customers may request cancellation of an order before it is dispatched.
Once an order has been dispatched, cancellation may not be possible.
If cancellation is accepted, any eligible refund will be processed according to the applicable refund policy and payment method.
Account & Customer Information
Certain website features may require you to create an account or provide personal information.
You are responsible for:
• Providing accurate information.
• Maintaining the confidentiality of your account credentials.
• Informing us if you believe your account has been accessed without authorisation.
Tattvam reserves the right to suspend or terminate accounts where there is reasonable evidence of misuse, fraud, violation of these Terms, or unlawful activity.
Website Use
You agree not to:
• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to the website or its systems.
• Introduce malicious code, viruses, or harmful software.
• Copy, reproduce, modify, or distribute website content without permission.
• Scrape, harvest, or systematically collect website data without written permission.
• Interfere with the website's operation or security.
• Misrepresent your identity or relationship with Tattvam.
We reserve the right to restrict or terminate access where these Terms are violated.
Intellectual Property
All content appearing on the website, including but not limited to:
• Tattvam's name and logo
• Product names
• Brand identity
• Photographs
• Graphics
• Illustrations
• Packaging designs
• Written content
• Product descriptions
• Website design
• Videos
• Artwork
• Trademarks and other intellectual property
is owned by or licensed to Tattvam Agro Ventures Pvt. Ltd., unless otherwise stated.
No content may be copied, reproduced, republished, modified, distributed, or commercially exploited without prior written permission.
User-Generated Content
If you submit reviews, photographs, testimonials, comments, feedback, or other content to Tattvam, you confirm that you have the right to submit that content.
By submitting such content, you grant Tattvam permission to use, reproduce, display, and publish it for legitimate business, marketing, promotional, or informational purposes, subject to applicable law.
Tattvam reserves the right to remove content that is unlawful, misleading, offensive, defamatory, or otherwise inappropriate.
Third-Party Links
The website may contain links to third-party websites, services, payment gateways, social media platforms, or other resources.
These links are provided for convenience. Tattvam does not control and is not responsible for the content, availability, privacy practices, security, or policies of third-party websites.
Your use of third-party services is subject to their respective terms and policies.
Website Availability
We endeavour to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
• Available without interruption.
• Free from errors.
• Free from viruses or other harmful components.
• Compatible with every device or browser.
The website may occasionally be unavailable due to maintenance, upgrades, technical issues, or circumstances beyond our control.
Limitation of Liability
To the extent permitted by applicable law, Tattvam Agro Ventures Pvt. Ltd. shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or products.
Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable law.
Indemnification
You agree to indemnify and hold harmless Tattvam Agro Ventures Pvt. Ltd., its directors, employees, representatives, and affiliates from claims, liabilities, losses, damages, or expenses arising from:
• Your violation of these Terms.
• Your unlawful use of the website.
• Your misuse of our products.
• Information or content submitted by you.
• Your infringement of another person's rights.
Force Majeure
Tattvam shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond reasonable control, including natural disasters, floods, fires, epidemics, pandemics, war, civil disturbances, strikes, government restrictions, transportation disruptions, technical failures, or other similar events.
Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have read and understood the Privacy Policy.
Changes to These Terms
Tattvam may update or modify these Terms & Conditions from time to time.
Any revised Terms will be published on this page with an updated effective date.
Your continued use of the website after changes are published constitutes acceptance of the revised Terms, subject to applicable law.
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant matter and parties.
Contact Us
If you have questions regarding these Terms & Conditions, an order, or any other matter relating to Tattvam, please contact us through the contact details provided on our website.
Last Updated: 16 September 2026